Seems I’m always writing about my airport experiences. But it’s like this petri dish of human behavior. Interesting. I had a “nice” thing happen in the security line (well, sort of). Seems my hair product triggered concern with the x-ray guy. It exceeded the ouncage allowed. So I had a choice: chuck my $35 hair gel (and some liquid gifts I got from a conference I was attending) or check my bag and go through security again. I decided to check it, even though the security line was huge. As I started to roll my bag away, the security officer called, “Wait! Take this express pass so you don’t have to wait in line again. It’s for crew and employees, but you were so nice.” Moral of the story? B-ing nice pays off. And don’t put expensive hair gel in your carry-on bag!

Kindness happens. You just have to “b” open to it!